Privacy Policy

1. Introduction

Desert Valley Construction & Roofing ("Desert Valley," "we," "us," or "our") respects the privacy of individuals who visit our website, contact our business, or request information about our roofing and construction services.

This Privacy Policy describes the types of information we may collect, how that information may be used or disclosed, and the choices available to individuals concerning their personal information.

This policy applies to information collected through our website and related business communications. Information handled by third-party websites may be governed by those providers' own privacy policies.

2. Information We Collect

We may collect information when you contact us, submit a website form, request a roof inspection, inquire about roofing services, or communicate with us by telephone or email.

Information You Provide

• Your name and contact information
• Email address and telephone number
• Property or service location
• Details about requested roofing services
• Information included in messages or quote requests
• Photos or other materials you voluntarily provide
• Additional information needed to respond to your inquiry

Automatically Collected Information

When you visit our website, the website platform and any configured analytics, security, or related technologies may collect technical information such as your IP address, device characteristics, browser type, pages visited, referral source, and general website interaction information.

3. How We Use Information

We may use personal information for legitimate business purposes, including:

• Responding to inquiries and service requests
• Scheduling roof inspections and appointments
• Preparing estimates and communicating about roofing projects
• Providing requested services and customer support
• Maintaining appropriate business records
• Improving website content, functionality, and security
• Understanding website performance and visitor engagement
• Complying with applicable legal obligations

Where permitted by law, we may also communicate with customers about relevant services or follow up on previous inquiries. You may ask us to stop nonessential promotional communications.

4. Information Sharing and Disclosure

We may share information with third parties when reasonably necessary to operate our business, maintain our website, respond to inquiries, or provide requested services.

These parties may include website hosting providers, customer communication services, analytics providers, technology vendors, and other authorized business service providers.

Information may also be disclosed when required by applicable law, legal process, or when reasonably necessary to protect legal rights, website security, or personal safety.

Any use of personal information for targeted advertising, or any sale or sharing of information as defined by applicable privacy law, must be disclosed and handled in accordance with applicable legal requirements.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support site functionality, understand website traffic, maintain security, and evaluate marketing performance.

Depending on the technologies enabled on the website, third-party providers may process information about website visits and interactions in accordance with their applicable privacy policies.

Most web browsers provide controls for blocking or deleting cookies. Disabling certain technologies may affect how some website features function.

Additional disclosures or privacy controls may be provided if required by the website's actual tracking configuration or applicable law.

6. Website Accessibility and AudioEye

Desert Valley Construction & Roofing uses AudioEye accessibility technology to support a more accessible website experience for visitors with disabilities.

AudioEye may temporarily process technical information, such as browser type or device characteristics, to provide accessibility functionality. According to AudioEye's published privacy policy, its core accessibility technology deployed on client websites does not use cookies or track visitors across different websites.

AudioEye's own handling of information is described in its Privacy Policy.

Additional information about our accessibility efforts is available on our Accessibility Statement.

7. Data Security

We seek to use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure.

Please avoid submitting highly sensitive information, such as Social Security numbers or financial account credentials, through general website inquiry forms.

8. Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, perform requested services, maintain business records, resolve disputes, and meet applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

9. Your Privacy Rights and Choices

Depending on your place of residence and the laws applicable to our business, you may have rights concerning personal information we maintain, including requesting access, correction, or deletion.

California Residents

Certain California privacy laws may provide eligible individuals with rights to know, access, correct, delete, or limit certain uses of personal information, and to opt out of qualifying sales or sharing of personal information.

The availability and scope of those rights depend on whether the relevant laws apply to Desert Valley Construction & Roofing and whether statutory exceptions are applicable.

We will review privacy-related requests and respond as required by applicable law. We may need to verify identity before processing certain requests.

You may contact us using the information at the end of this Privacy Policy.

10. Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites operated independently by third parties.

We encourage visitors to review the privacy policies of any external websites they visit.

11. Children's Privacy

Our website is intended for general audiences seeking roofing and construction services and is not directed specifically toward children under the age of 13.

If you believe a child has provided personal information through our website, please contact us so we can review the situation and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, technology, legal requirements, or website features.

When the policy is revised, the "Last Updated" date displayed at the top of this page will be changed accordingly.

13. Contact Us About Privacy

For questions about this Privacy Policy or requests concerning personal information, please contact Desert Valley Construction & Roofing.